At Rivbao (Guangzhou) Optical Technology Co., Ltd. (“we”, “our”, “us”), your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, www.rivbao.com (“Site”), or use our products and services. By accessing and using our Site, you agree to the terms and practices described in this policy.

Information We Collect

We collect several types of information to provide and improve our services. The types of personal data we collect depend on how you interact with our Site and the services you use.

1. Personal Information

We may collect personal information that you provide to us when you:

• Make an inquiry through the contact form
• Place an order or request a quote
• Subscribe to our newsletter or marketing materials
• Register for an account or sign in

This may include, but is not limited to, your name, email address, phone number, shipping address, billing address, payment information (credit card details), and any other information you provide during registration or while contacting us.

2. Usage Data

We automatically collect information about your interactions with our Site, which may include:

• IP address, browser type, and device information
• Pages visited, time spent on the Site, and links clicked
• Referral information, including search engine and referral sites

We use this data to improve our Site, enhance user experience, and analyze trends.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons) to track your activity on our Site and gather general data. Cookies are small files placed on your device that allow us to recognize you during subsequent visits and improve the user experience. You can control the use of cookies through your browser settings.

How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: We use your personal information to fulfill your orders, process payments, and provide customer support.
• To Communicate with You: We may use your information to send you marketing communications, updates about our products and services, order confirmations, and customer service notices.
• To Improve Our Services: We analyze user data to improve our website, develop new features, and optimize user experience.
• For Legal Compliance: We may use your personal information to comply with legal obligations, resolve disputes, and enforce our agreements.

How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

1. Service Providers

We may share your information with third-party service providers who assist in processing orders, payments, shipping, and marketing services. These third parties are obligated to protect your data and use it only for the services they provide to us.

2. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will ensure that your personal information remains protected according to this Privacy Policy.

3. Legal Requirements

We may disclose your personal information if required by law or in response to legal processes such as subpoenas or court orders. We may also share information if it is necessary to protect our legal rights, defend against legal claims, or comply with government requests.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. We implement physical, electronic, and managerial procedures to safeguard your data. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal data:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: If any information is inaccurate or incomplete, you have the right to request corrections.
• Deletion: You can request that we delete your personal information, subject to certain legal requirements.
• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
• Data Portability: You may request a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information as soon as possible.

International Data Transfers

If you are located outside of the People’s Republic of China, please note that your data may be transferred to and stored on servers located within China. By using our Site, you consent to the transfer of your data to countries with different data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any significant changes, we will post an updated version on our Site with the effective date of the update. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:

Rivbao (Guangzhou) Optical Technology Co., Ltd.

Email: [email protected]
Phone: +86 123 456 7890
Website: www.rivbao.com
Address: Guangzhou, China